Using new technology in hospitality business play the important role to make customer recognized our business. On January 6, 2011, Microsoft previewed the latest version of Microsoft Surface at Consumer Electronics Show (CES) 2011, simply named Microsoft Surface 2.0, which was built in partnership with Samsung is now the new trend for hotels and restaurants selected for their guests making connection among their branches around the world such as Sheraton plans to expand its surface footprint globally in 400 hotels in 70 countries. Also it will provide interactive fun for guests, as well as local mapping information allowing them to stay connected during their trip.
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This is a good ideas too i think in most of the business like hotel and spa or travel agents must keep contact with the guests in order keeping the old custmers so we can have time serching for new ones. By using this technology the guests popbably have more fun using touch screen and take it with them to places. Also alot of information are in the internet so this will be conveneice to the customers.
ReplyDeleteMoreover I think these system may not be suitable for a big organizations because it's exspensive, diffecult to maintenance, and popbably need to have more than one machines so it will be the costs that come afterwould.
Anyway It's a good one.
This one is just make me surprise. we can use this tecnology to do lots of thing such as providing information, enentertain the customer and also make our organization more faster to get the information from customer.
ReplyDeleteOtherwise we also thinking about where we will put this kind of thing because i also believe that if we put it too much it will be thing that attract people from our main point. This case is happen before with "Hello Bankok", they put L.E.D. television on the vehicle. That was so amazing at the first but later customer didn't want that one.
I think this is a noteworthy technology for our restaurant and spa. For instance, by implementing this, we can help our customers to interact with each other more magnificently meanwhile keeping the surrounding environment full of excitement. At the same time, I think this technology contributes to a certain extent to barrier free tourism due to his distinctive features which offers help for those customers with disabilities to type and communicate with the rest of the audience.
ReplyDeleteHowever, sometimes when we use this technology, we may have to face scenarios where the screen gets damaged either with cracks, dead pixels or even malfunction in the sensors. Hence, the expensive cost of replacing these damaged LCD screens may probably be something which we should consider prior to implementation especially in a business point of view for long term profitability of our business